Comments for create + design + market

Comment on Complaints, Complaints: The End of Customer Service by Anonymous

Anonymous — Sat, 26 Nov 2011 01:41:00 +0000

Sometimes good customer service can have even more benefits than returning customers. In our online business, Osmun Gifts, if people complain about a product that they purchased, we refund the money. No argument, no return. It is just not worth it. Sometimes, we ask for a photograph to be emailed or texted but not always. Recently, we had a customer complain about the finish on a product, we refunded his cost fully. The customer then returned half of the money to us. I am not sure if it was guilt on his part or not, but we received half of the money back.

Comment on Free Photoshop Brushes – Natural Textures by jvmedia

jvmedia — Tue, 13 Sep 2011 06:27:27 +0000

You’re welcome! We’ll post some more eventually.

Comment on Free Photoshop Brushes – Natural Textures by Studio

Studio — Wed, 07 Sep 2011 14:26:00 +0000

Thanks for these brushes love’em

Comment on Crowdsourcing and the Bargain Basement by Donno

Donno — Wed, 07 Sep 2011 12:03:00 +0000

I agree with all you say! It is sad how companies exploit these vulnerable 3rd world designers….and how desperate the all seem to get a “win”

Comment on How not to get a potential client’s attention with email. by Joseph Crawford

Joseph Crawford — Mon, 18 Jul 2011 22:01:51 +0000

I am sick of this myself http://www.josephcrawford.com/2011/07/18/was-i-too-harsh/

Comment on Art & illustration in old movie posters by Green Industry

Green Industry — Wed, 13 Jul 2011 11:55:17 +0000

Great collection! It’s just that awesome..
Thanks for sharing..